CRRS5

Reflection to Perfection: Success Tip:Although managers are to have solutions for their team, never portray the notion that you have the solution for every problem. Discussion/Reflection Do you believe that it can be a sign of arrogance to treat your team, as if you know…

CRRS4

Reflection to Perfection: Success Tip: Describe what a peaceful environment looks and feels like to your team regularly, so that their sensitivity is heightened to know when the team is deviating from that atmosphere. Discussion/Reflection Is envy amongst colleagues a cause of conflict? What are some examples of how envy amongst employees can surface? Do managers create conflict in the workplace, when they pit the…

CRRS3

Reflection to Perfection: Success Tip: Do not show amusement, when there is workplace conflict. Some individuals can feed off of the excitement that is observed in the environment, as they live out their frustration. Discussion/Reflection Is there a part of your heart that inwardly likes seeing conflict, when it unfolds? When individuals are involved…

CRRS2

Reflection to Perfection: Success Tip: Before you break up a fight, try and make it known verbally that you are coming to stop the altercation, so that it does not cause one of the involved parties to believe that you are an additional threat that may cause harm. Discussion/Reflection What are some ways that you do not want to resolve conflict at work? Are imperfect policies ever the…

CRSS1

Reflection to Perfection: Success Tip: Talk to your team, and not at your team. Discussion/Reflection How do you know that you have lost someone’s attention, due to you using ineffective language? Simplicity is or…

MSST10

Discussion/Reflection Why do some managers feel that they they have to constantly watch over their team? Is a manager an effective manager, if his or…

MSST9

Reflection to Perfection: Success Tip: Be specific about what you expect from your subordinates. Discussion/Reflection How does a manager effectively set expectations? Does it matter to…

MSST8

Reflection to Perfection: Success Tip: Acknowledge your mistakes to those that you are leading. Discussion/Reflection Why do some leaders refuse to apologize to their team, when they…

MSST7

Reflection to Perfection: Success Tip: Forgive yourself, if you make mistakes in your leadership. Discussion/Reflection How do you know you condemning yourself, rather than challenging yourself? Should…

MSST6

Reflection to Perfection: Success Tip: Seek to lead, rather than being a friend. Discussion/Reflection Why is it dangerous to place friendship before leadership? Can members that…

MSST5

Reflection to Perfection: Success Tip: Before offering criticism, lead into it with praise concerning a thing that the employee has done well. Discussion/Reflection Is it always…

MSST4

Reflection to Perfection: Success Tip: Seek to understand the role of each employee. Discussion/Reflection Do you have a functional knowledge of the role of each person…

MSST3

Reflection to Perfection: Success Tip: Persuade, rather than force. Discussion/Reflection Why is persuasion more effective than coercion? How do you increase your ability to persuade? Are…